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Low usage of the students apartment's many recreational facilities is due to the events notification system and the complex app design, resulting in a poor living experience.
85% of students avoid apartment activities due to insufficient information channels.
70% struggle with the app's complex interface, especially on the maintenance page.
Design an student apartment management app with mild social features to boost awareness of activities, increase facility usage, and enhance user experience and design.
Add apartment events page
Simplify the apartment maintenance reporting process
Add illustrations and animations to enhance user experience
An activity page in student apartments for users to create events, promoting closer ties and improving living experiences.
Using the reservation system can boost the use of entertainment amenities in student apartments.
The maintenance process is streamlined with a few simple steps and a user-friendly interface.
Incorporate illustrations and animations to improve the app's user experience.
Define the pain points
High fidelity prototype
In a satisfaction survey conducted among 60 randomly selected residents of Cedar City student apartments, two issues received the lowest satisfaction ratings.
Apartment social events
I'm looking for apartments that offer more social opportunities, as they're ideal for students to connect and enhance their living experience.
I wasn't informed about activities in the student residences, leading to missed social opportunities and negatively impacting my overall living experience.
I hope for an apartment management app that offers a great user experience and has a maintenance process that isn't too cumbersome.
The settings in the apartment management app are confusing, particularly the maintenance page, resulting in a poor user experience.
Track and manage all resident transactions with a platform that integrates seamlessly with property management software.
Condo Control simplifies maintenance, operations, and communications for property managers easy-to-use management platform.
They have all the functionality of a basic apartment management app.
Mature and complete communication channels between tenants and managers
Their weak points
The interface is user-unfriendly, cluttered with excessive text, and complicated usage procedures.
There are no pages or channels available for notifications about apartment events.
Moving forward, I intend to carry out detailed user experiments with the app to validate its effectiveness in improving user experiences. These tests will assess how the app's design, functionality, and features contribute to user satisfaction and engagement, with a focus on identifying and addressing any potential usability issues.
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